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How Social Media in Education Drives Student Admissions

How Social Media in Education Drives Student Admissions
by
Shelby Moquin
on
December 11, 2024
Social Media Management

About the Blog

Social media in education is crucial for student admissions because it allows institutions to connect with prospective students personally and engagingly. 

This digital-first approach not only amplifies visibility but also fosters trust and engagement, making it an indispensable tool for driving enrollment in today’s competitive education landscape.

Social media is reshaping higher education admissions by bridging the gap between institutions and prospective students in innovative ways. Its dynamic reach and interactive nature allow schools to break down barriers, fostering real-time engagement and a sense of community that transcends borders. 

This blog dives into the growing importance of social media in education and how it’s helping institutions create impactful connections worldwide.

Driving Admissions with Social Media

By leveraging platforms like Instagram, TikTok, and LinkedIn, schools can showcase authentic campus experiences, highlight unique programs, and build emotional connections that resonate with their target audience.

Showcasing campus life

Authentic and engaging content is crucial for showcasing an institution’s campus culture, covering live events for social media, and facilities in a way that resonates with prospective students. 

Genuine representations of student life, from vibrant organizations to picturesque campus landmarks, help students envision themselves as part of the community. Highlighting real stories and experiences fosters trust and authenticity, making content more impactful and relatable. By focusing on storytelling that captures the essence of the institution, schools can effectively showcase what sets them apart.

Social media platforms like Instagram and TikTok are excellent for visually dynamic campus tours, while LinkedIn and YouTube can feature compelling student testimonials. Day-in-the-life posts on TikTok and Instagram Stories offer a personal, relatable glimpse into student experiences. Institutions can deepen connections by hosting live Q&A sessions on Instagram or TikTok, encouraging two-way interaction. User-generated content, such as branded hashtags for students to share their experiences, further amplifies reach and strengthens community ties. 

By combining authenticity with interactive engagement, schools can form emotional bonds with prospective students, boosting interest and enrollment.

Personalized engagement

Personalized engagement plays a vital role in building trust and fostering a sense of belonging among prospective students. 

When institutions take the time to connect on an individual level, it shows that they genuinely care about the student experience and value each applicant. Whether through thoughtful responses to comments, personalized direct messages, or sharing content that speaks directly to student interests, these interactions make prospective students feel seen and appreciated. Building this trust can inspire confidence in the institution and encourage students to envision themselves as part of the campus community.

Direct interaction is made easy through tools like live Q&A sessions on Instagram or TikTok, where students can ask questions in real-time. Institutions can also engage through social media comments or by promptly replying to direct messages, ensuring prospective students feel heard. Additionally, using tools like chatbots to provide instant responses or creating interactive polls on platforms like Instagram Stories allows schools to quickly address questions while fostering engagement. 

These methods not only provide valuable information but also create a sense of connection, demonstrating that the institution is accessible, responsive, and invested in the success of its future students.

Content marketing

Content marketing in the context of admissions involves creating and sharing valuable, informative, and engaging materials like blogs, videos, and infographics to attract and inform prospective students. 

This systematic approach to social media helps institutions showcase their programs, campus culture, and unique offerings in a way that resonates with their audience. By delivering content that addresses students' questions and concerns, schools can build trust and guide them through the enrollment process in an approachable and helpful manner.

An institution’s website serves as the central hub for this information, offering prospective students a reliable and comprehensive resource for learning about academic programs, campus life, and admissions requirements. Creating blogs that highlight student success stories, videos of campus tours or faculty insights, and infographics that simplify complex admissions processes can significantly enhance engagement. To target specific demographics effectively, institutions can use LinkedIn for graduate and professional programs, YouTube for detailed visual content like campus tours, and Instagram for dynamic and shareable posts that appeal to younger audiences. 

By tailoring content and platforms to their audience, institutions can reach students where they are most active and deliver the right messages at the right time.

Influencer collaborations

Finding current or alumni student influencers is a powerful way for institutions to share authentic experiences and connect with prospective students. 

These influencers can use their platforms to showcase day-to-day campus life, highlight memorable events, and share personal success stories, offering a relatable perspective that resonates with their audience. Influencers might create “a day in my life” videos, host Instagram takeovers during campus events, or answer questions in live Q&A sessions. Collaborating with student influencers lends credibility to the institution because their stories come from genuine personal experiences, not marketing scripts. 

Additionally, their established followings can significantly increase the institution’s reach, helping schools connect with a broader and more diverse audience.

Paid advertising campaigns

Paid advertising is a crucial tool for higher education institutions looking to expand their reach and target prospective students effectively. 

By investing in platforms like Facebook, Instagram, and LinkedIn, schools can amplify their messaging and connect with specific demographics in ways that organic content alone cannot achieve. These platforms allow for precise audience segmentation, making it easier to reach prospective students based on factors like age, location, interests, and educational aspirations.

Geotargeting is particularly valuable for targeting students in specific regions or cities, ensuring ads reach audiences most likely to enroll. Interest-based targeting allows schools to engage with students who follow pages or interact with content related to higher education while retargeting campaigns keep the institution top of mind by displaying ads to users who have visited the website or engaged with prior content. To maximize ad effectiveness, institutions should craft compelling calls to action (CTAs) that encourage clicks to admissions pages. For instance, phrases like “Discover Your Future at [Institution]” or “Apply Today for [Program] Opportunities” can inspire action. Combining clear messaging with attractive visuals and precise targeting ensures ads generate high engagement and drive enrollment outcomes.

How to Measure the Success of Social Media in Education?

Key performance indicators (KPIs) like engagement rates, follower growth, click-through rates, and lead conversions help schools measure the success of their social media strategies for admissions. 

These metrics show how well content connects with prospective students, how effectively it drives traffic to admissions pages, and how many leads turn into applications. By focusing on these indicators, institutions can ensure their efforts are making an impact where it matters most.

Tools like Google Analytics, Hootsuite, and built-in platform insights (such as Instagram or LinkedIn Analytics) make tracking these metrics simple. Google Analytics can measure how many students visit an admissions page from a social media ad, while Hootsuite tracks performance across platforms in one place. 

Regularly reviewing this data helps schools see what’s working, adjust strategies, and create more effective campaigns. This ongoing analysis ensures institutions stay on track to meet their enrollment goals and connect with students in meaningful ways.

Common Challenges

Social media is an essential tool for higher education admissions, but leveraging it effectively comes with its own set of challenges. Institutions often face obstacles in staying relevant, maintaining authenticity, and managing resources, all while engaging prospective students in a competitive digital landscape. Here are some common challenges and strategies to overcome them:

  • Staying Updated with Trends: Social media trends change rapidly, making it crucial to adapt strategies to remain relevant and engaging. Dedicate time to monitoring platforms and experimenting with new formats like short-form videos or trending hashtags.
  • Maintaining Authenticity: Prospective students value genuine content, but balancing authenticity with polished messaging can be tricky. Showcase real student stories and user-generated content to build trust and relatability.
  • Budget Constraints: Limited budgets can restrict the ability to create high-quality content or run paid ads. Focus on cost-effective strategies, such as repurposing content across platforms or leveraging free tools for design and analytics.
  • Managing Negative Feedback: Criticism or complaints on social media can damage an institution's reputation if not handled promptly. Respond with empathy, address concerns transparently, and use these opportunities to show commitment to student satisfaction.
  • Ensuring Content Quality Across Platforms: Different platforms require different formats and tones, which can strain resources. Hiring a dedicated social media team or using AI tools for content scheduling and optimization can streamline this process.

By addressing these challenges head-on with thoughtful strategies and resources, institutions can effectively harness the power of social media to enhance their admissions efforts.

Future Trends 

To stay competitive, institutions must embrace emerging trends that enhance engagement and personalization.

  • AI-Driven Personalization: Artificial intelligence is transforming how schools deliver content by tailoring messages to individual student interests and improving your school’s social media presence. 
  • Augmented Reality (AR) Tours: AR technology offers immersive campus experiences that allow prospective students to explore facilities from anywhere in the world.
  • Short-Form Video Dominance: Platforms like TikTok and Instagram Reels will continue to lead as short, engaging videos capture attention and drive connection.
  • Data Analytics for Precision Targeting: Advanced analytics tools will enable institutions to refine targeting strategies, ensuring their content reaches the right students at the right time.
  • Inclusivity and Accessibility: Creating content that is inclusive and accessible to all students, including those with disabilities, will become a key priority for institutions aiming to foster diversity and equity.

By staying ahead of these trends, schools can create meaningful connections with prospective students and remain leaders in the digital admissions space.

Conclusion

Social media has become an essential tool for higher education admissions, connecting schools with prospective students through authentic storytelling and creative content. Emerging trends such as short-form video dominance, augmented reality tours, and a focus on accessibility are redefining how institutions engage their audiences. The evolution of social media in higher ed will undoubtedly continue to shape the future of higher education marketing. 

Explore these insights further by tuning in to Confessions of a Higher Ed Social Media Manager.

Shelby Moquin
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