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Marbue Brown

Marbue Brown

Marbue Brown is the author of the book Blueprint for Customer Obsession and founder of The Customer Obsession Advantage, a firm dedicated to helping companies achieve extraordinary business results through Customer Obsession. He is an accomplished customer experience (CX) executive with a track record of thought leadership and signature business results at some of the most iconic companies on the planet, including JP Morgan Chase, Amazon.com, Microsoft Corporation, and Cisco Systems.

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Marbue Brown

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Meet With Interviewees

Kate DeForest

Kate DeForest is the Web/Digital Content Coordinator for State University of New York at Oswego.

Ben Houston

Ben is the Associate Director for Transfer Admissions at the University of Indianapolis.

Amy Filardo

Amy Filardo is a seasoned marketing and communications professional.

Dr. Vincent Del Casino

Dr. Vincent J. Del Casino Jr. serves as a key member of the university president’s leadership team.

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