About the Episode
About the episode: Is the higher ed workplace ready for Generation Z? While the mention of Gen Z (like with any generation in its youth) may draw out audible groans from Baby Boomers, Generation Xers and Millennials, there exists a big opportunity. Janet Reeves-Wilson sees that opportunity and embraces it. As Gen Z begins their career journeys, there is much that they can obviously learn. But, what can we learn from them?
Here are your takeaways for this episode:
- We will learn about Generation Z’s workplace characteristics.
- Janet will give her thoughts about what is important to Gen Z.
- You will hear ideas about how institutional leaders can continue their preparations to lead Gen Z in the higher ed workplace.
Episode Summary
What Are Gen Z’s Defining Characteristics in the Workplace?
Generation Z, the newest cohort in the workforce, prioritizes purpose, meaningful engagement, and mental well-being, according to Janet Reeves Wilson. Unlike previous generations, who may have focused primarily on job stability or traditional career progression, Gen Z places a high value on authenticity and direct communication. They seek to understand how their work aligns with larger goals and often desire roles that support a strong sense of purpose. Additionally, social media has amplified their expectations for success, which can lead to impatience but also fosters a unique resilience and adaptability in their approach to work.
How Should Leaders Approach Coaching and Mentorship for Gen Z?
Gen Z employees expect support and guidance, and they’re looking for mentors and coaches who can offer both professional and personal development. Janet points out that this generation often lacks resilience due to the rapid nature of their information consumption and exposure to constant comparisons on social media. Leaders in higher education can effectively support Gen Z by providing frequent feedback and clarifying pathways for advancement. They also prefer regular touchpoints rather than waiting for an annual review, which helps them feel appreciated and aligned with their work.
What Can Higher Education Institutions Do to Retain Gen Z Employees?
For colleges and universities to effectively retain Gen Z employees, they must adapt to this generation's desire for a collaborative, transparent, and growth-oriented environment. Janet suggests that higher ed leaders consider offering flexible work options, ensuring a diverse and inclusive workplace, and actively promoting mental health resources. Additionally, recognizing accomplishments and creating a psychologically safe environment for open dialogue can be instrumental in retaining Gen Z talent. Since this generation values representation and inclusion, providing a clear sense of community and support on campus is crucial.
About the Show: I Wanna Work There! takes a look at how colleges and universities can develop competitive, compelling employer brands. Join us for an honest and solutions-based look at the issues that surround institutions positioning themselves as employers of choice.
About The Enrollify Podcast Network: I Wanna Work There is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Confessions of a Higher Ed Social Media Manager and Talking Tactics.
Enrollify is produced by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30. Register now for this free, virtual event.The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success.
Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution.
Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
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