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October 24, 2024
Pulse Check: High School to Higher Ed: A Father/Daughter Perspective - Part 2

College Marketing: Pass or Fail: A 9th Grader’s Honest Review

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About the Episode

About The Episode: In this episode, Kevin and Emma discuss the effectiveness of college marketing strategies from the perspective of a ninth grader. Emma shares her experiences with college communications, including mail and emails, and analyzes what works and what doesn't. They explore the reasons behind early outreach from colleges, the importance of engaging messaging, and the role of social media in shaping perceptions of higher education. The conversation highlights the disconnect between traditional marketing methods and the preferences of younger students.

Key Takeaways

  • College marketing is happening earlier than ever, with students receiving outreach as early as eighth grade.
  • Simple, visually appealing messages, such as a postcard from James Madison University, tend to resonate more with younger students.
  • Long emails or mailers with excessive information, especially about irrelevant topics like pricing, are a turn-off for ninth-graders.
  • Schools using personalized, engaging videos within emails can make a stronger impact, but content needs to avoid feeling overly sentimental or "cringy."
  • Despite the high volume of emails, Emma and her peers rarely check them—social media might be a more effective way to engage younger audiences.

Episode Summary

Why Do Colleges Reach Out to Students as Early as Ninth Grade?

One of the big questions this episode answers is why colleges start marketing to students as young as eighth and ninth grade. Emma shares research from a Washington Post article detailing the decline in the importance placed on higher education. According to the data, the percentage of Americans who view college as “very important” dropped from 70% in 2013 to 51% by 2019. Combined with a projected drop in the number of college students due to demographic shifts, colleges are under pressure to fill their classes. This pressure leads them to reach out to students earlier, trying to capture attention and loyalty before competitors.

What Forms of Marketing Have Ninth Graders Responded To?

Emma recounts her experiences with various forms of college marketing. James Madison University was the first to reach out with a simple but eye-catching postcard in Emma's eighth-grade year. The visual simplicity and minimal copy stood out to her, making a positive impression. On the other hand, another school sent a lengthy trifold pamphlet that was overloaded with irrelevant details, such as tuition costs, which Emma found off-putting and unappealing for someone at her stage in the college exploration process.

Surprisingly, another university sent a postcard featuring nothing but bushes—a mistake that left both Emma and her father baffled. This highlighted a missed opportunity for schools that don’t fully consider the interests of their younger audience.

How Effective Are Emails in Reaching Ninth Graders?

Emma has received over 250 emails from 21 different schools since signing up on platforms like Naviance and Niche. However, the effectiveness of these emails varies. While some colleges provided personalized messages that offered relevant information or tips for students in ninth grade, others inundated her with repetitive content. One school sent over 70 emails, pushing audition opportunities for a performing arts program—a major that Emma has no interest in. Worse, a school even offered her admission to a PhD program straight out of middle school, reflecting a serious disconnect in their targeting.

On the flip side, schools that used engaging videos and graphics to show campus life or highlight student perspectives left a more positive impression. However, Emma emphasized that cringy, overly sentimental content—like quoting inspirational figures—was an instant turn-off. Colleges that balanced relevant, concise information with creative visuals seemed to make a stronger connection.

Is Email the Best Way to Reach Younger Audiences?

A recurring theme in this episode is the diminishing role of email in the lives of younger students. Emma admits that she, along with her peers, rarely checks her email. This suggests that colleges should consider shifting their focus toward social media platforms, where students are more likely to spend their time. Influencer marketing, especially through platforms like YouTube, was noted as a more appealing and relatable way for students to connect with schools, as it showcases authentic student experiences and campus culture.

Enrollify is produced by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.

Element451 is hosting the AI Engage Summit on Oct 29 and 30. Register now for this free, virtual event.The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders,  innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success.

Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution.

Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.

People in this episode

Host

Kevin Cavanagh has served the higher education industry for 28 years and stands as a distinguished figure known for navigating the evolving landscape of institutional viability, mergers and acquisitions, and enrollment management. With strategic acumen, Kevin has served as the Chief Enrollment Officer at five institutions, including Manhattan College, Iona University, The Icahn School of Medicine at Mount Sinai, The College of New Rochelle, and Bloomfield College. With a proven track record as an executive leader, Kevin has presented career insights on higher education mergers and acquisitions at conferences such as the Council of Independent Colleges and the Middle States Commission on Higher Education’s Annual Meeting. His emphasis on strategic partnerships, institutional mission, and commitment to students, faculty, and staff underscores his dedication to shaping the future of higher education. Uniquely positioned as the orchestrator of effective mergers and acquisitions, Kevin led two private institutions—The College of New Rochelle and Bloomfield College—through successful transformative processes. His work culminated in New Rochelle's teach-out with Mercy University and Bloomfield's merger with Montclair State University. Currently advising university boards and presidents, Kevin is a go-to authority for issues related to higher education mergers and institutional sustainability. Additionally, his strategic and crisis communication skills have played a pivotal role in developing effective and timely communications to internal and external constituents, including regulatory, governmental, and banking partners. Kevin holds a Bachelor of Arts degree from Manhattan College, where he earned the distinction of Phi Beta Kappa, and an MBA from Manhattan College. With a commitment to students, faculty, and staff, Kevin envisions a higher education landscape where institutions thrive through strategic alliances, upholding their missions, and championing sustainability.

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