About the Episode
In this episode, Jeremy sits down with Heather Strecker to chat about the state of campus visits, and how to develop your student tour guides and workers who play such a critical role. Key takeaways from this episode include:
2:28 - Growing your number of tour guides and student workers
4:32 - Training frequency and important topics to train on
16:26 - Your #1 retention strategy - the door is open
31:52 - The biggest change in the campus visit experience over the past few years
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