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About the Episode

About the Episode:

In this episode, the guests from Palm Beach State College discuss community colleges’ essential role in workforce development and economic support. Join Maya and her three guests, Edward Willey, Belinda Mouradian, and Matt Lenihan, as they explore the strategies and challenges of building robust partnerships with local businesses and the community. Learn how to stay connected to your community’s needs and how to promote colleges existing programs and custom training opportunities to support local employers. This episode is a must-listen for educators, community leaders, and anyone interested in the symbiotic relationship between educational institutions and economic growth.

The Vital Role of Community Colleges

Maya kicks off the discussion by highlighting the often-overlooked role of community colleges in supporting local employers and boosting the economy. Community colleges like Palm Beach State play a crucial role in preparing students for the workforce and addressing the evolving needs of local industries.

Introducing the Team

Edward Willey: With 35 years of experience in higher education, Edward has been instrumental in expanding Palm Beach State’s health science programs. He works closely with business partners, clinical affiliates, and local officials to ensure the college’s offerings align with community needs.

Belinda Mouradian: As the Associate Dean for Health Sciences, Belinda oversees health science programs across five campuses. She emphasizes the importance of understanding the diverse needs of the county and maintaining strong relationships with local partners.

Matt Lenihan: Joining the college a year and a half ago, Matt focuses on connecting business partners with internal programs, managing internships, and job placements, and tracking partnerships. His approach involves building trust and understanding the needs of both the college and its partners.

Overcoming Challenges and Expanding Partnerships

Managing Growth and Resources: Edward discusses the challenges of managing growth and resources while maintaining access to programs. He emphasizes the importance of strong partnerships where employers view Palm Beach State students as their own, creating a vested interest in their success.

Addressing Healthcare Needs: Belinda highlights the increasing demand for healthcare graduates and the college’s efforts to expand cohorts and internship programs. She underscores the importance of staying attuned to community needs and leveraging internal and external partnerships to support these initiatives.

A New Approach to Tracking and Managing Partnerships

Surveying Internal Programs: Matt implemented a survey to gather information on existing partnerships and identify gaps. This data-driven approach helped streamline efforts and ensure that the college could effectively respond to community needs without duplicating efforts.

Utilizing CRM Tools: The college leverages a CRM tool, Razor’s Edge, to track and document external engagements. This tool, originally used by the foundation team, has been adapted to include business and community relations, providing a comprehensive view of the college’s partnerships.

Measuring Success and Building Awareness

Advisory Councils: Matt and Belinda agree that active participation in advisory councils is a critical success metric. These councils provide valuable feedback on the curriculum and help ensure that the college’s programs meet industry needs.

Internships and Job Placements: Successful internships and job placements are also key indicators of success. These opportunities allow students to gain practical experience and often lead to full-time employment upon graduation.

Storytelling and Co-branded Initiatives: Matt shares the power of storytelling in building awareness and trust. By creating co-branded landing pages with business partners, the college highlights success stories and makes it easy for employees to return to school and advance their careers.

Advice for Other Community Colleges

Be Active and Persistent: Matt advises colleges to be active in the community, build relationships, and be persistent in outreach efforts. Understanding the needs of businesses and aligning programs accordingly is crucial for success.

Leverage Existing Tools: Edward emphasizes the importance of learning from peers and leveraging existing tools and resources to enhance programs and partnerships.

Celebrate Successes: Belinda underscores the value of recognizing and celebrating the achievements of students and partners. This not only strengthens relationships but also showcases the college’s impact on the community.

Key Takeaways:

  • Insight into how community colleges like Palm Beach State College support local economies through strategic partnerships with businesses and community organizations.
  • Ideas for adapting and expanding educational offerings based on changing community needs and employment trends to better meet workforce demands.
  • Tips for improving coordination across campuses and departments to ensure effective program delivery and partnership management.
  • Guidance on using CRM tools to track and document interactions and partnerships for organized and measurable engagement.
  • Strategies for integrating regular feedback from community and industry partners to maintain program relevance and strengthen community trust.


About the Show: The Hidden Gem podcast is dedicated to empowering community college presidents, executive team members, enrollment, marketing and communication leaders with the knowledge and insights they need to harness the full potential of strategic marketing and communications within their institutions. This podcast aims to shed light on the often-overlooked aspects of marketing, emphasizing its vital role in shaping an institution's overall strategy and success.

By showcasing real-world examples, case studies, and interviews with experienced community college leaders and industry experts, the podcast will inspire its audience to view marketing and communication as integral components of their leadership toolkit, not an ancillary service. It aims to elevate the importance of these functions and empower leaders to make more informed and strategic decisions in their roles.

Connect With Our Host:

Maya Demishkevich

https://www.linkedin.com/in/mayademishkevich/

About The Enrollify Podcast Network:

The Hidden Gem: Marketing Community Colleges is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!  

Some of our favorites include Visionary Voices: The College President’s Playbook and Confessions of a Higher Ed CMO.

Enrollify is made possible by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.

Connect with Us at the Engage Summit:

Exciting news —  Maya will be at the 2024 Engage Summit in Raleigh, NC, on June 25 and 26, and we’d love to meet you there! Sessions will focus on cutting-edge AI applications that are reshaping student outreach, enhancing staff productivity, and offering deep insights into ROI.

Use the discount code Enrollify50 at checkout, and you can register for just $99! This early bird pricing lasts until March 31.

Learn more and register at engage.element451.com — we can’t wait to see you there!

People in this episode

Host

Maya Demishkevich is the Chief Marketing Officer at Carroll Community College and the host of The Hidden Gem.

Interviewee

Matthew Lenihan

Matt earned his bachelor’s degree from Siena College in 2005, then delved into the private business sector in NYC, gaining insights into talent pipeline management. Transitioning to Florida in 2014, he pivoted to higher education, focusing on workforce connection and incumbent worker training. At Polk State College for five years, Matt championed customized workforce training and served on key committees, contributing to the College's accreditation self-study. He earned his Master of Arts degree in Career and Technical Education from USF in 2019, enhancing his expertise in workforce education. Joining Saint Leo University in 2020, he rose to Director of the Saint Leo East Pasco Education Center in 2021, expanding corporate partnerships and spearheading recruitment efforts amidst the pandemic. He then moved to Palm Beach State College in 2022 as Director of Business and Community Relations, tasked with fostering external and internal relationships to bolster the College’s presence in Palm Beach County.

Dr. Belinda Mouradian

Dr. Mouradian started her career in clinical health practice at local hospitals in South Florida. She then transitioned to higher education in 2009 and worked as an adjunct, then moved to a tenured faculty position, and later became the Nuclear Medicine Program Director. Dr. Mouradian revised the entire curriculum and successfully brought the program to receive initial programmatic accreditation as well as significantly improving the licensure pass rate to 100% on first attempt. Dr. Mouradian became extremely interested in heightening her involvement with the accreditation process and became an ABHES evaluator in her early years of teaching in higher education. ABHES has been an instrumental part of her life as she has gained an immeasurable wealth of knowledge through the robust visits she has participated in for almost 10 years to date. After receiving tenure and working as faculty for nearly a decade, Dr. Mouradian moved into administrative roles as the District Director for Instructional Design and the Associate Dean for Health Sciences. She served as a Master Quality Matters Reviewer and a faculty facilitator where she avidly worked with training faculty on how to use the learning management system as well as how to transition courses to various instructional deliveries. Dr. Mouradian holds a Ph.D. in Educational Leadership, a Master of Science Degree in Higher Education with a focus in online instruction. She currently holds a district administrative position overseeing all allied health science programs across five campuses at Palm Beach State College.

Edward Willey

Dean Edward Willey began his affiliation with Palm Beach State College in 1987 as a community education representative from Boca Raton Community Hospital (now Boca Regional) and as a member of the first Allied Health Advisory Committee on the Eissey Campus in Palm Beach Gardens. In 1989 he was hired as the first program clinical coordinator. During his almost 35-year tenure with Palm Beach State College, he has held numerous positions of leadership, including the positions of Coordinator with full time instructional responsibilities, Program Manager, Division Chairman, Associate Dean, Dean of Academic Affairs, Interim Dean of Health Sciences and Interim Provost. He was appointed Dean of Academic Affairs in 2000 and currently serves all five campuses as the District Dean of Health Sciences. He has earned both a graduate degree and undergraduate degree in Allied Health Science and Health Services Administration respectively and is a Ph.D. candidate in Education Administration and Leadership. At Palm Beach State College, he has served on numerous committees, including the PBSC Dental & Medical Sciences Project, Leadership Palm Beach County, Professional Development Committee, District Equity Committee, Palm Beach North Chamber of Commerce, Council of Instructional Affairs with memberships in National Council of Instructional Administrators, Florida Deans and Directors of Allied Health.

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