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February 13, 2025
Melissa Richards on Mentorship [Lessons in Leadership]

Melissa Richards on Mentorship [Lessons in Leadership]

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About the Episode

In this conversation, Carrie is joined by Melissa Richards to explore the key elements of finding and cultivating strong mentorship relationships. Melissa shares how the best mentorships don’t happen by accident—they require intentionality, clear goals, and the right match in communication style, mindset, and commitment. She also emphasizes the importance of seeking diverse perspectives rather than choosing mentors who simply mirror your own background or career path.

Key Takeaways

  • Set clear goals before seeking a mentor. Even a high-level understanding of what you want to achieve will make mentorship more effective.
  • Look for mentors with diverse perspectives. Your ideal mentor doesn’t have to be in your field—they just need to help you grow.
  • Three key traits of a great mentor:
    • Strong interpersonal communication. They should challenge your thinking rather than just provide answers.
    • A growth mindset. They should believe in continuous learning and encourage you to expand your potential.
    • Commitment. If a mentor is too busy to give you focused attention, the relationship won’t be impactful.
  • Good mentorship teaches you to seek varied viewpoints. Learning from multiple perspectives will help you lead more effectively in your own career.

How to Identify and Cultivate the Right Mentors

Step 1: Define What You Want From MentorshipBefore seeking a mentor, take some time to reflect on what you hope to gain from the relationship. You don’t need a perfect roadmap, but consider:
✔ Where do you want to grow in your career?
✔ What specific skills or insights are you looking for?
✔ Are you seeking long-term guidance or support on a particular challenge?Having this clarity will help you identify the right people to connect with and set the foundation for a productive mentorship.

Step 2: Choose a Mentor Who Challenges and Expands Your Thinking

The best mentors don’t just give answers—they ask powerful questions that push you to think differently. Melissa emphasizes the value of:

  • Diverse perspectives. A mentor doesn’t have to be in your exact field or role to provide valuable insights. Sometimes, an outside perspective is what helps you grow the most.
  • Honest and natural conversations. A strong mentorship is built on open dialogue where both parties can be candid.
  • A balance of support and challenge. A great mentor acknowledges your strengths while also pushing you to consider different viewpoints.

Step 3: Find Mentors Who Have the Right Mindset and Commitment

Not every mentor will be the right fit. Consider these three key qualities before investing in a mentorship relationship:

  1. Interpersonal Communication Style – Can you have meaningful, open conversations? Does this person ask thought-provoking questions?
  2. Growth Mindset – Do they believe in continuous learning and self-improvement?
  3. Commitment – Are they available and present when you meet, or are they constantly rescheduling?

Make sure to check out the full Lessons In Leadership Playlists today.

About The Enrollify Podcast Network: Lessons In Leadership is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!  

Some of our favorites include Generation AI and Confessions of a Higher Education Social Media Manager.

Enrollify is produced by Element451 —  the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.

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People in this episode

Host

Dr. Carrie Phillips is the Chief Communications & Marketing Officer at UA Little Rock where she is charged with telling the university’s incredible story. She considers herself part creative and part analyst but fully curious to solve challenges in higher education. Carrie earned her doctorate from Texas Tech University where she studied how regional public universities are using marketing efforts to mitigate the enrollment cliff. Prior to joining UA Little Rock, she worked 14 years at Arkansas Tech University where she led a brand study, the first comprehensive brand campaign and oversaw collateral development for the current comprehensive campaign. Carrie is a member of the American Marketing Association and holds the Professional Certified Marketer credential. She is also chair-elect of the District IV Cabinet for CASE and a member of UCDA. Finally, she is a puppy mom to Eleanor Belle—a 10-pound maltipoo.

Interviewee

Melissa Richards

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