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In this special bonus episode from the AMA Mini-Series, hosted by Allison Turcio, she dives into one of the most pressing—and often overlooked—topics in higher education: retention.
Jenny Li Fowler sits down with Rochelle Reed, Social Media Manager at James Madison University (JMU), to unpack how Instagram Stories evolved from an overlooked feature into a strategic powerhouse for campus engagement
Jake Tolman sits down with Kirsten Gallagher, founder of Kaizen Ninja and a process improvement expert, to explore how AI can be a powerful tool for refining operations and driving better student outcomes in higher ed.
Jaime Hunt sits down with Meaghan Milliorn, Senior Director of Web Strategy and Operations at the University of Arkansas at Little Rock, to unpack the web redesign process that earned national recognition.
Dustin sat down with Jeff Meade from Paul Quinn College (PQC), who shares how this HBCU is integrating entrepreneurship into the student experience.
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Explore why building an AI-ready workforce is so challenging—and what campus leaders can do to change the outcome.

An AI Council helps campuses adopt AI responsibly, stay aligned, and avoid scattered or duplicative efforts.

For those on the fence about how to best use AI, this post will provide a leadership structure and some ideas to get the team started.
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