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EP
24
March 31, 2023
Ep. 24: The Importance of Authenticity in Your Brand Story

The Importance of Authenticity in Your Brand Story

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About the Episode

In this episode, Jaime Hunt and Victoria O'Malley discuss the importance of aligning brand promises with the reality of the student experience. The conversation explores the risks of failing to deliver on promises, including loss of reputation and – in a worst-case scenario – litigation. This episode provides insights for marketers and educators alike about the importance of setting realistic and authentic expectations and aligning brand promises with the reality of the student experience. Takeaways include:

  • Tips for creating an authentic brand story
  • An understanding of the importance of word-of-mouth in brand building
  • Ideas for how marketers can impact the student experience
  • Ways to avoid predatory and unethical marketing practices
  • Insights into the ways online students view the student experience

 

This episode is brought to you by our friends at Mindpower:

​​Confessions of a Higher Ed CMO is sponsored by our friends at Mindpower - a full-service marketing and branding firm celebrating nearly thirty years of needle-moving, thought-provoking, research-fueled creative and strategy. Mindpower is women-founded and owned, WBENC certified, nationally recognized, and serves the social sector – higher education, healthcare, non-profits, and more. The Mindpower team is made up of strategists, storytellers, and experience creators. From market research to brand campaigns to recruitment to fundraising, the agency exists to empower clients, amplify brands, and help institutions find a strategic way forward. Learn more about Mindpower here

 

About the Enrollify podcast Network:

Confessions of a Higher Ed CMO is a part of the Enrollify Podcast Network.  If you like this podcast, chances are you’ll like other Enrollify shows too!  

Our podcast network is growing by the month and we’ve got a plethora of marketing, admissions, and higher ed technology shows that are jam packed with stories, ideas, and frameworks all designed to empower you to be a better higher ed professional. Our shows feature a selection of the industry’s best as your hosts. Learn from Mickey Baines, Zach Busekrus, Jeremy Tiers, Corynn Myers, Jaime Gleason and many more. 

Learn more about The Enrollify Podcast Network at podcasts.enrollify.org. Our shows help higher ed marketers and admissions professionals find their next big idea — come and find yours! 

People in this episode

Host

Jaime Hunt is the Founder of Solve Higher Ed Marketing, a consulting firm, and is the host of Confessions of a Higher Ed CMO.

Interviewee

Victoria O'Malley

Dr. Victoria O’Malley has marketing experience in non-profit, B2B, and B2C environments, with particular focus on higher education marketing. Victoria serves as the Chief Marketing Officer at Colorado School of Mines and previously led marketing and branding efforts at the University of Colorado Denver as the Assistant Vice Chancellor of Marketing and Brand Strategy and prior to that, as the Senior Director of Marketing and Communications at the University of Denver's University College. She is a freelance marketing consultant and offers strategic insights, creative tactics, and analytics knowledge to students, stakeholders, and clients.

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