About the Episode
About the Episode:
In this episode of In Your Element, Cherron R. Hoppes, EdD, Chief Experience Officer at Notre Dame de Namur University, shares her extensive experience in higher education leadership, focusing on change management and technology adoption. With a background spanning student affairs, enrollment management, and academic program development, Cherron discusses the importance of empathy, strategic thinking, and clear communication in successfully leading change initiatives, particularly when introducing new technology in higher ed. She also highlights the value of understanding the "why" behind decisions and the dangers of over-customization.
Key Takeaways:
- The significance of starting with a clear "why" when implementing change.
- Strategies for maintaining focus on what truly matters during change management.
- The importance of empathy and realistic expectations in tech implementation.
- The risk of over-customization and its impact on technology effectiveness.
- The evolving role of the Chief Experience Officer in creating student-centric environments.
- How cross-departmental experience provides a strategic advantage in higher ed leadership.
Calls to Action:
- Consider how your institution approaches change—are you prioritizing the right "why"?
- Evaluate your current use of technology; is it optimized, or are you over-customizing?
- Reflect on your team’s empathy and communication strategies during transitions.
- Explore the role of a Chief Experience Officer and its potential impact on your campus.
- Stay connected with *In Your Element* for more insights from higher ed leaders like
Connect With Our Co-Hosts:
About The Enrollify Podcast Network: In Your Element is a part of the Enrollify Podcast Network. If you like this podcast, chances are you’ll like other Enrollify shows too!
Some of our favorites include Visionary Voices: The College President’s Playbook and Higher Ed Pulse.
Enrollify is produced by Element451 — the next-generation AI student engagement platform helping institutions create meaningful and personalized interactions with students. Learn more at element451.com.
Element451 is hosting the AI Engage Summit on Oct 29 and 30. Register now for this free, virtual event.The future of higher ed is being redefined by the transformative power of AI. The AI Engage Summit brings together higher ed leaders, innovators, and many of your favorite Enrollify creators to explore AI’s impact on student engagement, enrollment marketing, and institutional success.
Experience firsthand how AI is improving content personalization at scale, impacting strategic decision-making, and intuitively automating the mundane tasks that consume our time. The schedule is packed with real examples and case studies, so you leave knowing how to harness AI to drive meaningful change at your institution.
Whether you’re looking to enhance student outcomes, optimize enrollment marketing, or simply stay ahead of the curve, the AI Engage Summit is your gateway to the next level of higher education innovation. Registration is free, save your spot today.
.svg)
.svg)
