About the Episode
Episode Notes
Fellow Enrollify host Jaimie Hunt joins Dustin this week to reflect on her nearly two years of hosting her amazing show, Confessions of a Higher Ed CMO. She shares lessons learned and looks forward to what is to come in the new year!
Key Takeaways
- The Power of Authentic Leadership: Empathy and authenticity drive effective leadership, foster strong teams, and produce better results.
- Podcasting as Professional Development: Creating a podcast offers opportunities to learn from others, share insights, and stay connected to emerging trends.
- AI in Higher Education Marketing: Institutions are eager to understand and implement AI tools to streamline efforts and improve student engagement.
- Overcoming Marketing Challenges: Higher ed CMOs face mounting pressure to deliver results, but staying authentic and collaborative can lead to success.
- Diversity and Inclusion: Addressing underrepresented voices—whether through marketing campaigns or platforms like podcasts—makes institutions stronger and more relatable to students.
Episode Summary
Why is podcasting such a powerful tool in higher ed marketing?
Jaime Hunt, a long-time advocate of podcasting, highlights its unique ability to connect people, share knowledge, and foster authenticity. Podcasting offers a more personal way to communicate and brings a level of engagement that traditional media often lacks. As Jaime describes, each podcast episode is like a "mini-conference session," enabling listeners to dive deep into specific challenges, trends, or innovations in higher education.
For Jaime, podcasting isn’t just a tool for sharing insights—it’s also a form of professional development. Hosting Confessions of a Higher Ed CMO has allowed her to learn from 44 different higher ed leaders, fostering her personal and professional growth. Podcasting enables leaders and educators to bring in diverse perspectives and build stronger, more inclusive communities.
How can AI transform higher education marketing?
AI continues to dominate discussions in higher ed marketing, and for good reason. As Jaime observed at the recent AMA Higher Education Symposium, AI-focused sessions drew packed audiences, signaling a growing interest in leveraging AI to create efficiencies and meaningful engagement.
From automating repetitive tasks to enabling hyper-personalized student communications, AI tools like Element451 can help institutions meet enrollment and retention goals. Jaime notes, however, that the key to adopting AI successfully lies in staying informed, collaborative, and open to evolving alongside these technologies.
What does leading with empathy mean in higher ed marketing?
Jaime shares her journey as a higher ed CMO and the lessons she’s learned about leadership. Early in her career, Jaime believed she needed to project a “tough” persona to lead effectively. Over time, however, she discovered the immense value of authenticity and empathy in building high-performing teams.
Leading with empathy means:
- Supporting teams to maximize their talents and contributions.
- Understanding the challenges staff face and fostering a collaborative, inclusive culture.
- Creating space for humanity in leadership—acknowledging vulnerability, imperfection, and growth.
Empathy-driven leadership not only improves team morale but also produces better results, helping institutions achieve their long-term goals. Jaime emphasizes that authenticity and vulnerability resonate deeply—not just with teams, but also with students and stakeholders.
Guest Name: Jaime Hunt - Vice President for University Communications & Chief Marketing Officer at Old Dominion University
Guest Social Handle: LinkedIn
Guest Bio: Transformation has been a hallmark of Jaime Hunt’s career. In her more than 18 years working in higher education, Jaime has proven herself to be a strategic, entrepreneurial, and innovative leader. Advancing higher education communications and marketing and – as she says – “busting silos” to achieve business objectives are her passions. Jaime is currently the vice president for university communications and chief marketing officer for Old Dominion University – her third vice presidency. Prior to joining the ODU family in 2022, she served as vice president and chief communications and marketing officer at Miami University (Ohio) and vice chancellor for strategic communications and chief marketing officer for Winston-Salem State University. She has also served in public relations, marketing, digital strategy and media relations leadership roles at three other institutions. Jaime holds a bachelor's degree in journalism from the University of Minnesota and a master's degree in integrated marketing communications from West Virginia University.